Travel

RV Rental ‘Basics’
What do I need to know about renting an RV?
Does the RV rental come with fuel?
Does the RV rental come with propane?
Does the RV rental come with water?
Does the RV rental come with towels, sheets and pillows?
Does the RV rental come with pots, pans and cooking utensils?
Does the RV rental come with plates, bowls and flatware?
Does the RV rental come with food?
What should I bring for my RV rental trip?
Are the RV rentals cleaned and prepped?
Can I use the awning?
I’ve never driven a motorhome or RV before, do you provide any training?
Do I need to hook the RV up to power, water and sewer at a campsite?
What if the campsite doesn’t have any hook-ups?
How long will the batteries last in the RV? Do I need to use the generator?
How long will the generator last?
Is smoking allowed in the RV rental?
What are the different types of RV rentals? What does each class represent?

RV Rental ‘Insurance Questions’
Is insurance provided with the RV rental?
Will my insurance company cover RV Rentals?
How old do I have to be to rent the RV?
Are my valuables covered under the commercial insurance policy?
Is there anywhere I am not allowed to drive the RV rental?
Do you offer road-side assistance?
Is there a safe in the RV rental or a place to lock up my valuables?
What if I damage the RV or something inside?
What happens if I break down?

RV Rental ‘Logistics’
Where do I pick up the RV rental?
What are the pickup times and return times?
Can I come and see the RV rental before reserving?
How long does it take to show me how to use everything?
What is the minimum number of nights for the RV rental
What is the maximum number of nights for an RV rental?
How many nights in advance do I need to book the RV rental?
Do I need a special license to drive the RV?
What the average miles per gallon (mpg) on an RV rental?
Do I have to clean the RV rental?
Are pets allowed in the RV rental?
What happens if I get pulled over?
Does everyone need a seatbelt? Does my infant or child need a car seat / seatbelt?
What kind of gasoline do I use for the RV rental?
Does the RV rental have manual or automatic transmission(s)?
Where do I go to dump the tanks or fill the propane for the RV rental?
Can I park my vehicle at the pick-up location?
Do you have one way rentals?
Where can I park / stay at night if I haven’t reached my destination?
Can I tow something behind the RV rental?
Do you offer pickup and delivery? What about setup and teardown?
Can I pickup the RV early or the night before?

RV Rental ‘Costs’
Are there any other fee’s associated with the RV rental?
Is there a deposit needed to reserve the RV rental?
Is there a damage / security deposit needed to rent the RV?
Why is your damage / security deposit higher than other places?
What is the cancellation policy should something come up?
Is there a refund for an early return?
Are there late fees for returning the vehicle late?
Are there fees to run the generator?

RV Rental ‘Basics’
What do I need to know about renting an RV?
Nothing really; you just need to know where you want to spend your vacation in it! Below you will find all sorts of questions that have been asked with answers explaining everything you would need to know about renting an RV or motorhome. If you decide to use another RV rental company, these questions are all very important to have answers to before you ever pickup the RV.

Does the RV rental come with fuel?
Yes! The fuel is topped of before you pickup the RV rental. You have to bring the RV back with a full tank of gas. If not there is a fee associated with filling it up. If for some reason the tank wasn’t filled at arrival, take a photo of the gauge to show an accurate reading.

Does the RV rental come with propane?
Yes! The propane is topped of before you pickup the RV rental. You have to bring the RV back with a full tank of propane. If not there is a fee associated with filling it up. If for some reason the tank wasn’t filled at arrival, take a photo of the gauge to show an accurate reading.

Does the RV rental come with water?
Yes! The water is topped of before you pickup the RV rental. You have to bring the RV back with a full tank of water unless told otherwise. If not there is a fee associated with filling it up. If for some reason the tank wasn’t filled at arrival, take a photo of the gauge to show an accurate reading.

Does the RV rental come with towels, sheets and pillows?
Yes! All of the RV rentals come with bedding and towels. There is a sheet, pillow and comforter for each bed inside the RV. There is a set of four towels and four hand towels.

Does the RV rental come with pots, pans and cooking utensils?
Yes! All of the RV rentals come with basic kitchen and cooking utensils, we call it a Kitchen Package.

Does the RV rental come with plates, bowls and flatware?
Not usually. These are hard to replace and most people do not like washing dishes. So Hightened Path RV encourages people to bring paper plates and plastic cups.

Does the RV rental come with food?
No, the RV rental does not come with any food. Hightened Path RV does turn the fridge on to get it cold so you can put food into it immediately. If you look at this map, it will show you grocery stores nearby.

What should I bring for my RV rental trip?
Here is a suggested list of things to take along on your RV rental trip.

Are the RV rentals cleaned and prepped?
Yes! The RV is always cleaned and ready to go for your rental.

Can I use the awning?
No. We have had too many problems in the past with them and due to the costs associated, we do not allow them to be used. So sorry!

I’ve never driven a motorhome or RV before, do you provide any training?
Yes! A representative will assist you in driving around the parking lot and around the block until you feel comfortable handling the RV. They will go over all of the common concerns experienced while driving a motorhome or RV.

Do I need to hook the RV up to power, water and sewer at a campsite?
Not necessarily, but it is always a good idea to stay somewhere with ‘full hook-ups.’ This will be electricity, water and sewer. TV and internet is completely optional. This way you will not have to depend on the generator to power your RV rental.

What if the campsite doesn’t have any hook-ups?
If your location has nothing to hook-up to, then you can run the generator, use the propane and use water from the fresh water reservoir. There is a fee to run the generator (see RV description for details), but this is not recommended. You can easily run out of these necessities depending on the length of your trip. If you are able, it is always best to find a location with ‘hook-ups.’

How long will the batteries last in the RV? Do I need to use the generator?
The batteries in an RV are not designed to run the whole electrical system. They are designed to get you between powered locations. Meaning from one campsite to another or if you are dry camping from one night to the morning. You will have to use the generator to keep the batteries charged or turn the engine on.

How long will the generator last?
This depends on the size of the fuel tank for each RV. The generator runs off the same fuel as your engine but it will never go below a quarter (1/4) of a tank. This way you will not run out of fuel and be stranded somewhere.

Is smoking allowed in the RV rental?
No! Never does Hightened Path RV allow smoking in any of the RV rentals! There is a fee associated with this if there is any evidence of smoking inside one of the RV rentals.

What are the different types of RV rentals? What does each class represent?

Class C
The class "C" motorhome is the workhorse of the RV rental business, comprising a vast majority of motorhome rentals. The class "C" models are generally designed for families and quite often offer more sleeping capacity then class "A" motor homes. They have driver / passenger side doors for easy access to the cockpit. They are easier to maneuver and have decent mpg. Most are built with a gas engine, but some newer models are coming out with diesel engines. You recognize a Class C RV because of its cab-over design.

Class A
Class “A” motorhomes is very much in demand, and generally rent for more than class “C’s”. The challenge with Class A rentals is the size and complexity. They are a bit harder to drive but there is direct access to the cockpit area and the rest of the motorhome whereas a Class C has a more secluded cockpit. Many larger class "A" motorhomes are "diesel pushers". This means that the engine is diesel, has more power for towing and climbing and located in the rear of the vehicle. Driving a powerful diesel pusher is a memorable experience. You recognize a Class A motorhome because it looks like a straight block on wheels.

Class B
Class “B” motorhomes are van conversions, and always in demand. Van conversions are smaller, easier to drive, and can go places that larger motorhomes cannot. Yet they only sleep 3 - 5 comfortably. But they can carry up to 10 people comfortably for a long distance trip! You recognize a Class B because it looks like a large van or delivery van with a roof ac.

Travel and Tent Trailers
There is constant demand for towable RVs. The popularity, price and simplicity of towable RVs make them a profitable rental vehicle. The fact that the renter drives his own vehicle simplifies the rental. The popularity of SUV’s makes towing easier than ever. Validate the compatibility of the renter’s hitch and wiring harness in advance. Make sure that you have the ability to get wiring or hitch modifications made locally. Larger travel trailers have trailer brakes which must be connected to the renter's tow vehicle. Tent trailers are very popular rentals. They are very easy to tow, and can be taken into campsites that conventional travel trailers cannot access.

Toy Haulers
Toy Haulers are increasingly popular with renters who ride motorcycles or ATV's. These toys can be driven into the back of the motorhome for travel. That space is reclaimed as living space when the motorhome is parked, and the toys are outside. These get requested quite often.

Fifth Wheels
Fifth wheel camper trailers are not the first choice of most renters; at some locations they are being successfully rented. The towing vehicle needs to be a large pickup truck with a specialized hitch mounted in the bed. Hightened Path RV Rentals does not rent fifth wheels.

RV Rental ‘Insurance Questions’
Is insurance provided with the RV rental?
No. You will need to provide your own insurance through a binder. Otherwise you can purchase Hightened Path RV's commercial insurance for around $20 / day. See the RV rentals description for specific prices.

Will my insurance company cover RV Rentals?
Here is a comprehensive list of companies that DO and DON'T. You will still need to contact your own insurance company to verify this.
How old do I have to be to rent the RV?
You have to be 25 years of age or older with a valid drivers license and proper insurance.

Are my valuables covered under the commercial insurance policy?
No. No personal items are covered under Hightened Path RV’s insurance policy. Hightened Path RV is not liable for any personal belongings while you are renting the RV. Hightened Path RV recommends you secure your valuables or do not bring them along.

Is there anywhere I am not allowed to drive the RV rental?
RV’s and motorhomes are supposed to be limited for use on paved roads. Hightened Path RV understands there are occasions when you need to take dirt roads to get to your destination. Just remember you are responsible for the tires on the RV should something happen. Trips into Mexico are not permitted. Also travel through extreme desert areas such as Death Valley during hot periods is very much prohibited. If you have specific questions please contact us.

Do you offer road-side assistance?
Currently Hightened Path RV does not have road side assistance. Hightened Path RV encourages you to get AAA, use your insurance or get some other type of road side assistance for your RV rental.

Is there a safe in the RV rental or a place to lock up my valuables?
No. Hightened Path RV is not liable for any personal belongings while you are renting the RV. Hightened Path RV recommends you secure your valuables or do not bring them along.

What if I damage the RV or something inside?
First off make sure you let your representative know. Your insurance should cover any damages you might encounter. If you are using Hightened Path RV’s insurance it will be covered. Otherwise the damage deposit will cover any loses.

What happens if I break down?
Hightened Path RV understands things happen. Please contact Hightened Path RV or the owner of the RV immediately. You are not authorized to perform any work on the RV rental. Depending on what is wrong Hightened Path RV will do our very best to get you back on the road. If it is no fault of your own or neglect and is just an RV issue we will cover the repairs. If it is determined that you, the renter is at fault, you will cover the repairs. If Hightened Path RV cannot get you back on the road, you will be refunded the difference for your remaining trip. We do not cover any hotels or car rentals.

RV Rental ‘Logistics’
Where do I pick up the RV rental?
Please see the description of each RV rental to determine where to pick the unit up.

What are the pickup times and return times?
If the RV rental is not being returned on the day of your rental, you can pickup the RV rental as early as 9am. Otherwise you can pickup the RV rental at 2pm. If you are not on time for your departure you will be assessed a fee. Return times are at 12noon. NO EXCEPTIONS. If you cannot return the RV by 12noon, then you will be assessed fees according to the time you return the rv rental. Please read the rental contract for specifics. The reason for the fees is that there may be more than one RV being rented that day and Hightened Path RV has a schedule to keep with other RVs being rented.

Can I come and see the RV rental before reserving?
In most cases yes but most of the time the RV is currently rented out. Please contact Hightened Path RV to schedule a meeting.

How long does it take to show me how to use everything?
This can take anywhere from 30 minutes to 1.5 hours depending on a few things. If you watched the videos, pre-read the legal documents, have already rented a motorhome or are familiar with them then the time will drastically decrease.

What is the minimum number of nights for the RV rental?
Two is the minimum number of nights UNLESS it is for a concert or sporting event. Then you will be charged a day and a half for the rental.

What is the maximum number of nights for an RV rental?
Unlimited as long as there is no one else that has booked the RV.

How many nights in advance do I need to book the RV rental?
Hightened Path RV prefers a week in advance, but if your license checks out ok we can do a one days notice.

Do I need a special license to drive the RV?
No. Unless the RV is a semi-truck or another type of special diesel, you do not need any special classes on your license.

What the average miles per gallon (mpg) on an RV rental?
6-10 is the average mpg(s) on a Class A or Class C motorhome. Class B will get 15-20 mpg’s depending on the model. See the description for more details.

Do I have to clean the RV rental?
Yes. You have the option to clean the RV yourself or have us do it for you “A La Carte” or with our Easy Living Package:
Are pets allowed in the RV rental?
Yes, but there is a $200 non refundable fee to have a pet. This is to steam clean the carpets and upholstery. There are other rules that apply as well; you can read them all here.

What happens if I get pulled over?
You are responsible for any and all citations while using the RV rental. The insurance card and registration is in each RV for your convenience. Please let us know if this happens to make sure it doesn’t get put on the owner.

Does everyone need a seatbelt? Does my infant or child need a car seat / seatbelt?
Not necessarily. This is a personal preference and RVs are considered to be like sitting in a bus. The passengers in the front seat do require to wear seatbelts but passengers in the rear is completely up to you. Of course we recommend that every passenger uses a seatbelt and we absolutely recommend using a car seat and seatbelt for your infant or young child.

What kind of gasoline do I use for the RV rental?
You can use whichever you prefer. In Colorado we recommend using a lower octane but when you are at sea level please use a higher octane especially in places like Arizona were it gets hotter.

Does the RV rental have manual or automatic transmission(s)?
So far all of the RV rentals have automatic transmissions.

Where do I go to dump the tanks or fill the propane for the RV rental?
You can usually do this at a park or a campground where you are staying. But if this is unavailable you can search for ‘RV Dump Stations’ or ‘Propane Fill Stations’ online. Here is a map of locations located in Colorado Springs area.

Can I park my vehicle at the pick-up location?
Yes. Hightened Path RV provides a secure storage facility to park your vehicle during your rental. There is a release of liability you need to sign to do this.

Do you have one way rentals?
Right now the only time Hightened Path RV does this is during the months of October, November and May. Please contact us for more information.

Where can I park / stay at night if I haven’t reached my destination?
24 hour Wal-Mart Supercenters, Casinos and Rest Stops are the most common places to stay. Always let the manager or someone know that you will be there for the night. Always make sure you are parked in a safe environment.

Can I tow something behind the RV rental?
Yes. There is a $35 one time fee associated with this but towing is perfectly fine.

Do you offer pickup and delivery? What about setup and teardown?
Yes. The cost is $75 /hour to have the RV rental delivered. If you need it to be returned the same cost applies. For example, you are arriving at the Denver International Airport and you need to be picked up in the RV so you can head out immediately on your trip. You are looking at around $225 round trip (to be delivered and then picked up when you return). This does not include your fuel. You cover the fuel expense to get the RV wherever it needs to go. Setup is $35 and $35 to teardown.

Can I pickup the RV early or the night before?
Yes. There is a $50 charge for Class C and a $75 charge for Class A. This does NOT include insurance. You can only do this if the unit is available for pickup.

RV Rental ‘Costs’
Are there any other fee’s associated with the RV rental?
All RV rentals have a prep fee, tax, road tax and a processing fee. Tax is generally 7.9%. The prep fee is $35 and covers a handful of things for the preparation of the rental. The road tax is based upon each states DOT tax. The processing fee is 3% to process the RV reservation.

Is there a deposit needed to reserve the RV rental?
Yes. The first two nights and a valid credit card are needed to reserve the RV rental.

Is there a damage / security deposit needed to rent the RV?
Yes. All of Hightened Path RV’s require a credit hold of $1500 for a Class C and $2000 for a Class A. This is to cover the insurance deductible in the event of a claim and any minor replacement or repair costs if the vehicle is damaged. This is only an authorization on your credit card and is not taken until time of pickup; similar to a hotel or car rental.

Why is your damage / security deposit higher than other places?
Right now our insurance deductible is higher. Once we have a larger fleet with a longer history, we can lower the rate.

What is the cancellation policy should something come up?
You have 48 hours to cancel once you receive your confirmation email and you will get a full refund. After the 48 hours your first two nights deposit will be kept. If the RV reservation was paid in full you will be refunded everything minus the two days.

Is there a refund for an early return?
No. We have no way to rent the RV once it is returned early. The calendar would show unavailable.

Are there late fees for returning the vehicle late?
Yes. It is $35 for the first hour and $25 for each additional hour. Anything after 5pm is considered another night. Please read the rental agreement for more details.

Are there fees to run the generator?
Yes. In most cases it is only $1 /hour. But make sure to read each RV rental description for the exact cost.